CUSTOMER CARE

Common Questions

Orders, Shipping and Tracking

When you place a completed order before 3PM EST, you will get same-day shipping for FREE anywhere within the United States.

Once your order is on its way, you’ll receive a shipping notification via email. But if you’re having trouble tracking your order, don’t hesitate to drop us a line via email at cs@accutekwaterjet.com.

ORDER TRACKING

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Open a Ticket with Accutek Waterjet

Can’t find a solution?

Submit a ticket below and get help from our friendly and knowledgeable customer support team.

Support Hours

  • Tickets are answered Monday to Sunday during normal business hours.
  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
  • 1-833-222-8835
  • cs@accutekwaterjet.com​

FREE SHIPPING | 30-DAY RETURN